Help shape what Coinmerce builds next
Takes about 6 minutes. Tell us how you use Coinmerce today and what you'd want us to build next — your answers are anonymous, and you can enter our AirPods Pro draw at the end.
Offer runs from 10 to 23 September 2026. Reward paid by 7 October 2026. Spot Margin involves significant risk. Terms apply
Help shape what Coinmerce builds next
Takes about 6 minutes. Tell us how you use Coinmerce today and what you'd want us to build next — your answers are anonymous, and you can enter our AirPods Pro draw at the end.
Offer runs from 10 to 23 September 2026. Reward paid by 7 October 2026. Spot Margin involves significant risk. Terms apply
Frequently Asked Questions
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We add together the opening value of each qualifying Spot Margin position you open during the offer period. You can reach €100 in one position or across several.
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No. Coinmerce offers Spot Margin at 1x, so a €100 position requires €100 of your own collateral.
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No. Your positions do not need to remain open until the offer ends or the reward is paid. Borrowing and closing fees still apply.
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The minimum is €100 in combined position value during the offer period. The reward is fixed at €10 worth of
BTC, one per customer, so there is no maximum to work towards.
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Spot Margin positions opened during the offer period on any crypto-asset available in Spot Margin. Regular spot trades, recurring buys and other Coinmerce products do not count.
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If you meet the requirements, we’ll add €10 worth of BTC to your Coinmerce account within 14 days after the offer ends. The amount of BTC is based on the BTC market price at the time of payout.
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Email support@coinmerce.io and we’ll assess whether you met the offer requirements.
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No. The reward is always paid in BTC, whichever crypto-assets your qualifying positions are on. This keeps the reward the same for everyone taking part. Once the BTC is in your account you can hold it, sell it or swap it for another crypto-asset available on Coinmerce whenever you choose.
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AboutCoinmerce is running a Spot Margin offer (the “Campaign”). Open one or more qualifying Spot Margin positions with a combined opening value of at least €100 during the Campaign period and receive €10 worth of Bitcoin (BTC) if you meet the requirements. The Campaign runs from 10 September 2026 and 23 September 2026, and the reward is paid in one payment within 14 days after the Campaign ends.
Who can take part
You can take part if you:
1.have received a communication from Coinmerce about this offer, by email, push notification, in-app message or content card;
2.have completed the steps required to use Spot Margin, including any knowledge or suitability checks that apply to the product;
3.are not subject to an open EDR or AML investigation at the moment the reward is assessed or paid.
What counts as a qualifying position
A qualifying position is a Spot Margin position opened on your Coinmerce account between 10 September 2026 and 23 September 2026, on any crypto-asset available in Spot Margin. The combined opening value of your qualifying positions must be at least €100. Your positions do not need to remain open, and closing them does not affect your reward. Regular spot trades, recurring buys, holdings and activity in other Coinmerce products do not count. The reward is paid in BTC regardless of which crypto-assets your qualifying positions are on.
Reward and payout
Your reward is paid in BTC in one payment within 14 days after the Campaign ends. The quantity of BTC is determined using the BTC market price at the time of payout. The reward is based on the qualifying positions you opened, not on their result, and does not compensate for any loss.
If an AML investigation or EDR is open when the reward would otherwise be paid, the reward will be paid after the review closes, provided you still meet the other requirements. A closed account cannot receive the reward.
Once the reward is in your account it is yours to hold, sell or swap whenever you choose. Reward BTC is non-transferable to another account and will not be dusted or liquidated by Coinmerce.
There is nothing to sign up for
There is no separate registration for this offer. Every qualifying position you open during the offer period counts, whichever day you heard from us.
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1. Applicability
These Terms and Conditions apply to everyone who takes part in this Campaign. By opening a qualifying Spot Margin position during the Campaign period, you accept them.
2. Other applicable terms
Coinmerce’s General Terms and Conditions, Spot Margin Terms and Conditions and Risk Disclaimer continue to apply in full. These terms cover only what is specific to this Campaign. If there is any discrepancy between these Terms and Conditions and the General Terms and Conditions or Spot Margin Terms and Conditions, those documents prevail.
3. Eligibility
The Campaign is open to users who meet the eligibility criteria set before the Campaign starts and who have received a communication from Coinmerce about this offer. The criteria are applied in the same way to everyone. If you believe you meet them but have not heard from us, email support@coinmerce.io during the Campaign period.
4. Participation
There is no separate registration. You take part by opening a qualifying Spot Margin position during the Campaign period. One reward per customer, through your own account; one account per person and secondary accounts are not permitted.
5. Changes to the Campaign
Coinmerce may cancel, suspend, change or end the Campaign or these terms on reasonable grounds, including legal, regulatory, security, technical or fraud grounds. Coinmerce will announce material changes where practicable before they take effect. A change will not affect a reward already earned.
6. Campaign abuse
Coinmerce monitors participation and may withhold, reduce, revoke or reclaim a reward, or disqualify a participant, if Campaign abuse is established. This includes using more than one account or an account that is not yours, giving false information, wash trading, using bots, market manipulation, or other illegal or fraudulent activity. These activities are also dealt with under Coinmerce’s General Terms and Conditions and its AML and market-abuse policies.
7. Taxes and expenses
Any taxes or additional expenses relating to the reward are your responsibility.
8. No investment advice
This Campaign and everything Coinmerce communicates about it are marketing communications. They are not investment advice, a recommendation, or an offer to buy or sell crypto-assets.
9. Risk warning
Spot Margin involves significant risk. A short position loses value when the price of the crypto-asset rises. Borrowing fees apply while a position is open, closing and liquidation fees may apply, and a position may be liquidated without prior notice. Your maximum loss is limited to the collateral for the position. The borrowing component of Spot Margin is not a crypto-asset service regulated under MiCAR, so certain safeguards applicable to regulated crypto-asset services may not apply to that component. Read the Spot Margin Terms and Conditions and Risk Disclaimer before participating. Crypto-assets are high risk and are not covered by investor-compensation or deposit-guarantee schemes.
10. Liability
For this Campaign, Coinmerce’s liability is limited to the value of the reward allocated to you, except where liability cannot be limited by law. Your statutory rights as a consumer are unaffected. If paying in crypto becomes legally or technically impossible, Coinmerce may pay the same value in euros.
11. Regulatory status
Coinmerce B.V. holds a licence as a crypto-asset service provider under MiCAR, granted by the Autoriteit Financiële Markten (AFM). The Campaign is subject to all applicable laws and is void where prohibited.
12. Personal data and complaints
Coinmerce processes personal data in connection with the Campaign in accordance with its Privacy Policy. You can complain about the Campaign free of charge, in writing to support@coinmerce.io or through the complaints form in the app, up to twelve (12) months after the event. Coinmerce handles complaints under its complaints procedure, established in line with Article 71 MiCAR.
13. Governing law and language
Dutch law applies, and disputes can be brought before the competent court in the Netherlands. This does not affect your statutory rights as a consumer. Where these terms are published in more than one language, the English version prevails.
